HeySpin is part of the extensive Aspire Global network, with a sportsbook and a casino. The UK Gambling Commission regulates them, and here we review the HeySpin sign-up bonus and other features.
HeySpin Sign-Up Offer Explained
The HeySpin sign-up offer is a bet £15 get £15 promotion, which required us to sign up with them, deposit and play a minimum of £15 on sports.
Deposit restrictions include payments from PayPal, Neteller, Paysafe, Skrill, or Skrill 1-Tap, which won’t qualify for the HeySpin joining offer. Nor will any cashed-out bets.
Once the first deposit is in, bet £15 on Sports with odds of Evens (2.00) or greater. Ensure the qualifying bet is settled within 14 days, and the HeySpin sign-up bonus will be triggered.
The free bet bonus is valid for 14 days. It has to be played at total odds of 4/5 (1.80) or higher and can’t be split into smaller stakes.
HeySpin Bonus Codes
No bonus code is required for the HeySpin new customer offer:
Our Experience Signing Up & Claiming the HeySpin Welcome Offer
Here is how to complete the HeySpin new account offer:
- Visit the HeySpin welcome offer page.
- Select the yellow Join button to launch the registration box.
- Enter your email, create a username and secure password
- On the second registration page, enter your name, date of birth, gender, address, and phone number.
- A box at the bottom of the registration page is for a bonus code. The HeySpin welcome bonus doesn’t require one, so we left it blank.
- Choose communication preferences and accept the site’s T&Cs.
- Click on the Submit button
- Verification checks were performed, and our account was opened in less than a minute.
- Select the ‘Deposit Here’ button to proceed to the payment page.
- You will see a reminder about uploading verification documents – we did this immediately to avoid any withdrawal delays.
- We used a Visa Debit card to deposit as it qualifies for the bonus.
- After entering card details, we put a £20 deposit down, although a minimum of £15 is required for the HeySpin new customer offer.
- Once the funds were confirmed, we visited the sports section.
- We picked out an Arsenal away win at 2.24 odds – meeting the minimum qualifying odds of Evens (2.0).
- The required minimum £15 stake for the HeySpin welcome offer was played.
- We played minimum stake and near minimum odds, being mindful that if our qualifying £15 stake lost, we would be down even with the £15 free bet bonus.
HeySpin’s Reputation & History
The HeySpin sportsbook was launched in 2023. Their online casino started back in 2017.
Their sportsbook hasn’t been running as long, so most online reviews are for the casino.
There are mixed online reviews about HeySpin. Fast deposits, being reminded to complete full verification early, and their live chat customer support were among the positive comments.
The bulk of complaints we saw about HeySpin were about slow withdrawal processing times and poor sportsbook design.
HeySpin Existing Customer Offers & Regular Promotions
HeySpin doesn’t stand out from the crowd for promotions, a potential area for improvement. Existing customers are fairly limited when they want to dip into some sports offers. We only found:
Boost Combo Wins
Place a pre-match qualifying combo and earn up to a 77% win bonus. Create a 4-fold or bigger combo – the more legs in your winning bet, the bigger the bonus percentage payout. A 4-fold, for example, returns a 4% bonus, a 6-fold 10% up to the max of a 15-fold at 77%. The bonus page lists the entire table of bonuses.
HeySpin Mobile App
No HeySpin mobile app was available for us to review – another area which could be improved. We prefer apps, which are usually more responsive and user-friendly than mobile websites.
We did call up the HeySpin sportsbook on our mobile device to test it out. The site loaded quickly, and we were pleased to find that the navigation and layout are far better than on the main site.
The mobile version of the site scrolled quickly, menu options made a little more sense, and it just felt like a quicker, more streamlined experience. The in-play markets were fast, and the bet slip was easy to use.
HeySpin Betting Markets
The HeySpin sportsbook is not lacking in sports variety. The major sports like football, horse racing, tennis, and rugby are available. There’s also a good range of North American markets, from baseball to ice hockey.
We also found plenty more like MMA, boxing, snooker, darts, Gaelic hurling and Aussie Rules. With more than 20 sports listed, we were impressed, including:
- Football
- horse racing
- Tennis
- Basketball
- Ice hockey
- Formula 1
- American football
- Cricket
- Aussie rules
- Boxing
- Darts
- Golf
- MMA
- Snooker
- Rugby
Esports was also exceptionally well populated, with markets for Valorant, League of Legends, Dota 2, Counter-Strike and other titles. When we started digging around the sportsbook, while plenty of matches across the sports were listed, market depth within them wasn’t always great.
An example is there being nothing more than match-winner markets posted for an upcoming night of MMA betting. Football was the top arena for market depth, covering the likes of:
- 1X2
- Over/Under
- Half – Over/Under
- Half – 1X2
- Both Teams to Score
- Correct Score
- Double Chance
- Half-Time/Full-Time
- Asian Handicap
- Match combos
The navigation of the sportsbook could be vastly improved – the left-hand menu is tricky to use. We would like to have seen a little more market depth, too, but there is likely more than enough to satisfy the needs of the casual punter that doesn’t stray far from the major sports and primary markets.
HeySpin Live In-Play Betting
There’s plenty of live in-play betting from football to ice hockey, basketball to esports. The visuals of the HeySpin in-play platform are simple but functional. There are stats and form available related to the teams.
An infographic view of a football pitch or tennis court can be enhanced with in-game stats and updates like ‘dangerous attack’ and ‘free kick’.
The in-play markets are average compared to what we have experienced on other sites. We did bump into locked markets a few times, even match outright winner odds when fixtures were getting towards the final stages.
But market depth is decent, covering everything from goals to team propositions and Fast Market options like the Away Team Next Goal (Minute Range).
HeySpin Casino
HeySpin were rocking out their casino well before the sportsbook was bolted on. It is an area in which they have been strong, and new customers registering for a casino account can claim a separate HeySpin free bet offer – a package of bonus cash and free spins.
The volume of slots at HeySpin is as extensive as we have seen at other online casinos.
Titles like Gods of Olympus, Starburst, Book of Dead, Wolf Riches, and Medusa give players plenty to explore.
Jackpots like Crabbin’ for Cash, Book of Mega Moolah and Fishin’ Frenzy bolster the experience with high-quality gaming alongside Drops & Wins, Jackpot Kings, Progressives and more.
There is no live casino offered to UK players by HeySpin Casino, an area where they come up short against other competitors. Even RNG video table games are not present.
HeySpin Horse Racing
Domestic live streams enhance the horse racing experience at HeySpin. There’s also a passable blend of domestic and international racing, but arguably not the most comprehensive.
Racecards are basic, so punters miss out on form insights and extra features. There is a section for Boosted Odds, which may be worth dipping into now and again, but it was empty when we checked. The racing section lacked future big-race ante posts, too.
HeySpin Sports Betting Features
We constantly check out any additional features – here’s what we found at HeySpin:
1-Click-Betting
A feature that can be activated from the bet slip. This automates the process as you can hit a 1-click betting stake that places the bet immediately.
Cash-Out
Monitor your active wagers under ‘My Bets’ and click on the Cash Out button to accept an offer from HeySpin to settle early.
Bet Builder
We saw plenty of this throughout the HeySpin football markets. Click on a selection to create a same-game multi from the available markets.
Customer Service
When we clicked the Contact Us link, we expected a live chat window. Instead, we were given a query form to send them a message. But we were outside their customer support hours, from 08.00 am to 00.00 am CET, seven days a week. They can also be contacted via email at [email protected] or [email protected].
Our Expert’s Take
“I was surprised by how many sports were in the HeySpin sportsbook, and the betting variety, particularly on the football side, was great. Horse racing could be more in-depth, but it’s passable enough. Navigation was a little frustrating, but at the end of the day, I still pulled together a football acca quickly” – Andrew Francis – Betting Expert.
“I took up the HeySpin welcome bonus and had the £15 free bet returned hassle-free. It’s not the most generous welcome bonus because of having to stake more than you get back, though. As for the betting experience, I stuck to the mobile browser version, which was far easier to navigate. In-play betting is smooth and looks good, and while some areas could be enhanced, it’s a solid enough day-to-day platform” – Tom Aldridge – Betting Expert.
HeySpin Payment Methods
The deposit methods listed at HeySpin are Visa, Mastercard and Maestro debit cards, bank transfers, Skrill, Neteller, ecoPayz, PayPal, GiroPay, AstroPay, MuchBetter, Neteller, Ukash and Paysafecard.
The minimum deposit on the account is £10, but the welcome deposit bonus will need a minimum of £15, so don’t get tripped up on that. Transfers should be instant, but they do state that it could take up to 5 days for them to receive the funds.
HeySpin Withdrawal Methods
The withdrawal times at HeySpin are average, with a minimum withdrawal to a Visa debit card, for example, taking 6-8 business days. Other options like Skrill and Neteller can receive a withdrawal within three days.
The posted times are after HeySpin has performed their ‘pending’ status security checks on a request, which can take up to 48 hours.
Instant Banking and Rapid Transfer options are mentioned in their help pages, which will boil down to your bank providing the service. The ‘pending’ security checks still have to be performed so that it won’t be fully instant.
Before the first withdrawal, ensure that you have completed full account verification. Use their simple document uploader to meet requests for copies of picture ID and proof of address.
HeySpin Pros
- Great range of sports, including esports
- Good live in-play betting options
- Plenty of payment options
HeySpin Cons
- Not enough promotions
- Only horse racing streams are available
- The HeySpin new account offer value isn’t high
HeySpin vs Other Bookmakers
A home win for Liverpool was 4/11 at Bet365 and slightly less valuable at 1/3 with HeySpin. In another comparison, HeySpin came in at a 2/1 quote on Chelsea to beat Arsenal at home, while others like 888Sport, Paddy Power and SkyBet had the Blues at 11/5.
Looking closer at that Chelsea vs Arsenal fixture, Bet365 had a margin of 5.4% on the 1X2 market – in comparison, HeySpin’s was relatively high at 6.84%.
In direct comparisons with many bookmakers, HeySpin slip because of not having an app, a lack of promotions and limited live-streaming. But what is available is a solid day-to-day betting platform, and their sports coverage does stand up well.
HeySpin’s Responsible Gambling Policy
With a click on the Responsible Gambling link in the footer area of the HeySpin site, the first thing that pops up is a self-assessment questionnaire about gambling habits. You can scroll through the page for further information on Personal Limits, Cool Off and Self Exclusion.
There are also direct links to organisations like Gamblers Anonymous and the Gambling Therapy Helpline.
HeySpin FAQs (frequently asked questions)
Is HeySpin & Trustworthy Legit?
Yes, they are a licensed and registered betting site that is safe and legal for UK players.
Who owns HeySpin?
HeySpin is operated by AG Communications, which has the trading name of Aspire Global.
Where is HeySpin based?
AG Communications is based in Malta and licensed under the Malta Gaming Authority.
How long does it take for HeySpin to pay out?
HeySpin states a pending period of up to 48 hours – depending on the transfer method, it could be instant to up to 8 days. Check their Withdrawal Help page for full details.
Can I use my HeySpin Free Bets on any Market?
The HeySpin free bets can be played on any sport with odds of 4/5 (1.80) or higher. System bets and cashed-out bets are not eligible.
Do HeySpin bet credits expire?
The free bet credits from the HeySpin welcome offer will expire after 14 days.
What verification documents are required by HeySpin?
Standard documents for proof of ID and address are a driving licence, passport, bank statements, utility bills and bank statements. They may also request proof of payment.
Is there a HeySpin promo code?
No HeySpin promo code is required, just the minimum deposit and bet stake of £15.
How secure is the HeySpin site?
They use the latest 128-bit Secure Socket Layer (SSL) encryption technology, and their servers are protected by firewalls.