Founded in 2020, NeptunePlay is an online bookmaker and casino that’s available in-browser for all UK players.
The brand is an Aspire Global site, owner of a number of betting sites – all of which follow similar patterns. In the case of NeptunePlay, the site follows an aquatic theme with sports, casino and live casino offered by the brand.
The NeptunePlay Sign Up Offer Explained
The Neptune sign up offer is a Bet £10, Get £10 Bonus with an extra 10 Bonus Spins thrown in.
That’s a £10 free bet with 10 bonus spins to use on the ever-popular “Book of Dead” slot for all new players.
NeptunePlay Sign-Up Offer Terms & Conditions
Only open to new players, the NeptunePlay welcome offer comes with several important terms and conditions. We’ve bullet-pointed the most important below:
- The NeptunePlay sign up offer is only available to valid customers that deposit and make a minimum qualifying bet according to the following criteria:
- A minimum wagering of £10 on sports markets with the minimum odds of 2.0 (1/1).
- Free bets are automatically issued within 24 hours after the qualifying bet settles. The qualifying bet must not be cashed out. The Bonus Bet token:
- Can only be used with the minimum total odds of 1.80 (4/5);
- Will not be included in any winnings;
- Will not be subject to any further wagering requirements;
- Must be used within 14 days of being credited to the betting account.
- Free spins are available to use on “Book of Dead” only.
- Deposits made using PayPal, Neteller, Paysafe, Skrill or Skrill 1-Tap will not be eligible for any bonus bet offer.
Additional terms and conditions apply.
Is there a NeptunePlay Promo Code?
The NeptunePlay new customer offer promo code is COMMFREE. This must be entered during the sign-up process to claim the welcome offer successfully.
Step By Step Guide on How to Claim the NeptunePlay Welcome Offer
To sign up and claim the NeptunePlay welcome offer, follow the below step-by-step guide.
1. Visit the NeptunePlay welcome offer landing page
Click any on-page link to visit the Neptune welcome offer landing page. Read the terms and conditions before selecting “Bet Now” to open a new betting account.
2. Create a NeptunePlay bookmaker account
Enter your email address, create a username, and set a strong password. Fill in the following personal information:
- Full name
- Gender
- Date of birth
- Currency
- Postal address
- Telephone number
- Bonus code: COMMFREE
Some players may need to verify their identity at this stage. To do so, simply follow the on-screen instructions and upload the required documents via the document uploader.
3. Deposit and claim your NeptunePlay free bet
Once an account has been created, head to the cashier to deposit a minimum of £10 to the Neptune sportsbook.
Place your first sports bet (minimum odds of 2.0 (1/1)) with a minimum value of £10 and await the wager to settle. The Neptune free bet will be automatically applied to the betting account within 24 hours.
Deposits made using PayPal, Neteller, Paysafe, Skrill or Skrill 1-Tap will not be eligible for any bonus bet offer.
4. Use your NeptunePlay free bet
The Neptune free bet can be used on any sports betting market with the minimum total odds of 1.80 (4/5).
System bets (Trixie, Yankee, “Lucky” Bet, etc.) do not qualify for the Bonus Bet offer. The free bet stake will not be returned. Terms and conditions apply.
NeptunePlay Reputation and History
Founded in 2020, NeptunePlay is an Aspire Global betting site that follows the cookie-cutter approach offered by the brand. It’s a basic betting site, but the foundations are solid.
The betting brand has not gained as much popularity as the bigger sites in the UK and – as a result – lacks many real player reviews. Instead, we can only speak from our own experience with the betting brand.
NeptunePlay Sign Up Offer Pros
The Neptune new account offer has the following positives:
- Free bet issued regardless of qualifying bet outcome;
- No additional wagering requirements on the Neptune free bet;
- The added bonus of 10 free spins on “Book of Dead”.
NeptunePlay Sign Up Offer Cons
The Neptune sign up bonus has the following downsides:
- Relatively small welcome bonus compared with other offers;
- Deposits made using PayPal, Neteller, Paysafe, Skrill or Skrill 1-Tap will not be eligible for any bonus bet offer.
NeptunePlay Existing Customer Promotions
The Neptune welcome offer is the only customer promotion on the sports betting site.
Under the casino umbrella, there is an alternative, casino-based welcome bonus and a daily spin promotion. The sports bonuses are, however, very limited.
NeptunePlay Sportsbook Review
We’ve covered the Neptune welcome bonus, but how does the site perform elsewhere?
Neptune was founded in 2020 by AG Communications – a Malta-based betting brand that operates more than 40 different betting sites. You may know them as the operators of MagicRed Casino, Fever Slots and Las Vegas Casino.
Therefore, my initial impression was that, rather than a unique, cutting-edge bookmaker, Neptune is perhaps just another feather in the AG Communications cap.
However, I quickly understood that Neptune’s similarity to its sister sites doesn’t diminish the bookmaker’s overall quality. Let’s look at some of the Neptune Sportsbook’s best features in more detail.
NeptunePlay Mobile App
At the time of writing, Neptune has not released a mobile app for iOS or Android devices.
The online bookmaker and casino can, however, be accessed via any mobile browser.
NeptunePlay User Experience & Interface
The site layout is unlikely to win awards, but it’s simple, intuitive and easy to use.
The main menu is split into three categories – casino, live casino and sports. The betting site is primarily focused on slots and casino games. There is a good selection of games from a variety of top software providers (NetEnt, Pragmatic Play, etc.).
The sports betting section has yet to reach the same level of development. It feels like an afterthought, and we would like to see more features implemented in the future.
NeptunePlay Betting Markets
The Neptune betting markets are vast with more than 50 different sports available. Find traditional sports (football, golf, basketball, etc.) rubbing shoulders with esports (Call of Duty, League of Legends, Rocket League etc.).
Browse the “Top Offers” or “Highlights” to find the promoted deals at Neptune. Odds boost promos can also be found in each sports market. These are, however, often lacking with minimal active boosts at any one time.
NeptunePlay Horse Racing Offers
The Neptune bookmaker does not currently advertise any horse racing offers to bettors.
We would typically like to see the sportsbook offer at least a “Best Odds Guaranteed” promotion. Again, the development team seems to overlook this area.
NeptunePlay Football Betting Offers
Similar to horse racing, Neptune does not currently advertise any football offers to bettors.
Odds boosts are available in the betting markets, but event-specific promotions are not currently available.
NeptunePlay Live In-Play Betting
In-play betting is featured at Neptune and offers an exciting way to play as sporting events unfold.
A full list of live events is accessed from the “In-Play” menu in the main lobby. Here, bettors can find football, tennis, cricket and a slew of other in-play sports. Simply select an event to find the available betting markets.
NeptunePlay Betting Accumulators
Accumulator bets, or “accas”, allow bettors to combine multiple selections into a single bet. At Neptune, this is done by adding the single bets to the betslip and choosing the “Acca” bet type.
With each additional selection made, the potential payout increases with the odds multiplied together. However, all selections must win for a successful overall bet. It’s a high-risk, high-reward strategy that is particularly popular with small-stakes football betting.
NeptunePlay Bet Builder
A Bet Builder is offered in the individual sports events at Neptune. Find the “Bet Builder” menu to begin creating customized bets in supported markets.
Customer Service
Neptune Sportsbook offers minimal customer service support options for bettors in need of assistance.
The main help section is dominated by an FAQ that aims to answer the majority of issues. If the problem is not solved, the last resort is to contact the support team via the email contact form.
The Neptune support team is available every day between 08:00 CET and 00:00 CET. No live chat, telephone or social media support is available.
A document uploader is also available for those looking to verify their identity when opening a new account.
NeptunePlay Payment Methods
To deposit at Neptune, head to the Cashier and select “Deposit”. Select a deposit method from the below list:
| Deposit Method | Min Deposit | Processing Time |
| Apple Pay | £10 | Instant |
| Visa/Mastercard | £10 | Instant |
| PayPal | £10 | Instant |
| Trustly | £10 | Instant |
| MuchBetter | £10 | Instant |
| Skrill | £10 | Instant |
| Paysafecard | £10 | Instant |
Deposits made using PayPal, Neteller, Paysafe, Skrill, or Skrill 1-Tap will not be eligible for the Neptune joining offer. The maximum deposit is not listed in the terms and conditions, so contact customer support if you have any issues with a significant deposit.
Withdrawal Methods
To make a withdrawal, or cash-out at Neptune, head to the Cashier once again, this time selecting withdrawal. The following methods are available:
| Withdrawal Method | Min Withdrawal | Processing Time |
| Apple Pay | £10 | 0-6 Business Days |
| Visa/Mastercard | £10 | 0-6 Business Days |
| PayPal | £10 | 0-2 Business Days |
| Trustly | £10 | 0-4 Business Days |
| MuchBetter | £10 | 0-2 Business Days |
| Skrill | £10 | 0-2 Business Days |
As with deposits, there is no stipulated maximum withdrawal, so you must contact customer services if there’s an issue with withdrawing a significant amount.
Comparison of NeptunePlay Sign Up Offers vs Competitors
(If this section is missing please add the below table with another 7 bookies of your choice.
What to check? – whether the offers in the table still have the correct info and if any bookie offers are not available, replace them with others
| Sportsbook | Sign Up Offer | Bonus Expiry |
| Boylesports | Bet £10, Get £20 in Free Bets + £10 Casino Bonus | 7 days |
| BetMGM | Bet £10, Get £40 in Free Bets | 7 days |
| SkyBet | Bet 5p, Get £30 in Free Bets | 30 days |
| CopyBet | Bet £10, Get £50 in Free Bets | 7 days |
| Paddy Power | Bet £5, Get £30 in Free Bets | 30 days |
| Midnite | Bet £10, Get £20 +50 Free Spins | 7 days |
| bet365 | Get £30 in Free Bets when you Bet £10 | 7 days |
| Betfred | Bet £10, Get £50 in Free Bets | 7 days |
Comparison of NeptunePlay Sign Up Offers vs Competitors
| Sportsbook | Sign Up Offer | Bonus Expiry |
| Boylesports | Bet £10, Get £20 in Free Bets + £10 Casino Bonus | 7 days |
| BetMGM | Bet £10, Get £40 in Free Bets | 7 days |
| SkyBet | Bet 5p, Get £30 in Free Bets | 30 days |
| CopyBet | Bet £10, Get £50 in Free Bets | 7 days |
| Paddy Power | Bet £5, Get £30 in Free Bets | 30 days |
| Midnite | Bet £10, Get £20 +50 Free Spins | 7 days |
| bet365 | Get £30 in Free Bets when you Bet £10 | 7 days |
| Betfred | Bet £10, Get £50 in Free Bets | 7 days |
NeptunePlay vs Other Bookmakers – Quality of Odds
To verify the qualifying odds at Neptune, we manually inspected and compared five random markets against the top UK bookmakers. We found that not only does Neptune match some of the largest UK bookmakers, but actually beats them on occasion.
We then calculated the overground by choosing three games at random. Any figure below 110% is considered fair. Our readings were 106.60%, 106.43%, and 106.46%, totaling an average of 106.50%—a figure right in the ballpark of the top UK bookies.
NeptunePlay Existing Customer Offers & Regular Promotions
In addition to the NeptunePlay sports welcome bonus – bettors can claim an alternative casino welcome bonus when joining the site.
There are, unfortunately, no additional sports betting promos at NeptunePlay. Bettors can check out the “Promotions” page to learn more about the ongoing casino bonuses – such as the “Daily Happy Hour” and the “Live Casino Weekend” promos.
Sports You Can Bet On at NeptunePlay
The list of sports available from the NeptunePlay sportsbook is enormous. From the popular sports – football, horse racing, greyhounds, basketball and tennis – to lesser popular markets in the UK. Check out the full list of sports available at NeptunePlay below:
- Football
- Horse racing
- Greyhounds
- Basketball
- Tennis
- Darts
- American Football
- Rugby Union
- Rugby League
- Arena of Valor
- Aussie Rules
- Baseball
- Boxing
- Call of Duty
- Counter-Strike
- Cricket
- Cycling
- Dota2
- eSoccer
- Floorball
- Formula 1
- Futsal
- Gaelic Football
- Golf
- Handball
- Ice Hockey
- Kings of Glory
- Lacrosse
- League of Legends
- MMA
- Rocket League
- Snooker
- Specials
- Stock Car Racing
- Speedway
- Table Tennis
- Starcraft 1
- Valorant
- Volleyball
- Waterpolo
- Warcraft 3
- Wintersports
- Pool
Check out the markets via the main menu in the “Sports” section of NeptunePlay.
NeptunePlay Casino
NeptunePlay is unapologetically a casino first and a sportsbook second. Access both the Casino and Live Casino categories from the main menu to view the wide range of games available.
Starting with the casino games, bettors will find an enormous range of slots. There are fan favourites – such as “Rich Wilde and the Book of Dead”, “Dynamite Riches Megaways”, “Big Bass Bonanza” and “Wolf Gold”. Check out the complete list of games in the “All Games” section or browse individual categories using the options.
Alternatively, in the Live Casino, bettors can browse “Roulette”, “Blackjack”, “Game Shows”, “Baccarat & Sic Bo”, and Poker. There’s a wide range of games in each of the categories – browse the game menus to view everything on offer.
NeptunePlay Responsible Gambling Policy
Neptune features a range of responsible gambling tools, including a questionnaire, to gauge your risk level for problem gambling. Other key responsible gambling tools include:
- Personal Limits – Deposit and net deposit limits used restrict the amount that can be deposited or wagered within a specified period.
- Time out – A short-term time out from the use of Neptune’s betting site for a predetermined period of 24 hours, 1 week (7 days), 1 month or 6 weeks.
- Self-exclusion – Exclusion from the use of Neptune’s betting site for a predetermined period of 6 months, 1 year, 2 years or 5 years.
- Reality check – Periodic on-screen prompts that notify how much time has passed and how much money wagered during a gambling session.
- Session time limits – Automatic timeouts that limit the duration of each gameplay session.
- Autoplay limits – An autoplay limit, typically used for casino games, allows players to control the number of times a game is played automatically. This encourages mindful gambling, avoiding the hard-to-break autoplay loop.
Additional information on responsible gambling can be accessed from the Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC and GAMSTOP.
Bottom Line – Our Team’s Takeaway
One of more than 40 sites owned and Operated by AG Communications, Neptune is a basic betting site that focuses on casino and live casino games.
The welcome bonus may be enough for new players to sign up and try the betting site. But for existing bettors, with no ongoing promotions, no loyalty scheme, no mobile app and odds boosts are few and far between – there isn’t much worth sticking around for.
Ultimately, Neptune is a betting site that’s best suited to traditional casino fans. As a sportsbook, we would recommend claiming the welcome bonus and playing around with the online casino, but not much more. That said, if competitive odds is your priority, then you can’t do much better than the Neptune Sportsbook.