Although it only entered the UK online casino market in 2024, Betano was already a well-established brand in several European, African and American jurisdictions. Owned by Athens-based Kaizen Gaming, Betano went live in the UK via a partnership with Gibraltar-based BVGroup. Other well-known brands in BVGroup’s portfolio include BetVictor (which provides customer service for Betano UK), Heart Bingo, Parimatch UK, talkSPORT BET, and Wiz Slots.
In this article, we’ll look at what Betano offers British players – including bonuses, games, payment options, and customer support.
Betano Casino Safety and Trustworthiness
Underlining Betano’s commitment to providing a safe and ethical casino is its approach to responsible gambling. Via the Betano safer gambling portal, players can easily set deposit limits. There’s also a link to Gamcare, via which those worried about problem gambling can access help and information.
Additionally, Betano is a member of IBAS (Independent Betting Adjudication Service). This means that issues that can’t be resolved directly with the operator can be settled with the help of an impartial third party.
Licenses
In the UK, Betano operates under a UK Gambling Commission (UKGC) license – widely considered the global gold standard for the industry. Internationally, Betano is also licensed by the Gibraltar Gambling Commissioner, the Malta Gaming Authority (MGA), the Alcohol and Gaming Commission of Ontario (AGCO), and the Romanian National Gambling Office.
Game Fairness and Audits
Casino games at Betano UK are tested and certified by eCOGRA – an independent iGaming testing and inspection lab. Audits are performed on a quarterly basis to determine the Return to Player (RTP%) of the games offered. This enables players to have complete faith in the fairness of all games, including slots and table games. As a side note, we did email to request a copy of the latest audit results, but my email was blocked and rejected – not sure what to make of that.
Reputation
As mentioned, Betano had already proven itself in several other gaming markets before entering the UK. This includes Brazil, where it is one of the biggest gambling operators by market share. To help build its brand in the UK, Betano signed a front-of-shirt sponsorship agreement with Aston Villa and was an official sponsor of the UEFA 2024 Euros.
Online reviews of Betano UK are generally positive, even though it hasn’t been active in the market for very long. Here’s what some of the most popular casino review sites are saying about the wider Betano brand:
- Casino Guru – Overall rating 8.9/10; safety index high
- AskGamblers – CasinoRank 7.7; player rating 8
- TrustPilot – Reputation 1.5/5 Bad
A word of caution though – on TrustPilot there are a few complaints about Betano UK users not receiving bonuses. With it being a relatively recent entry to the UK market, this could of course just be teething issues – every business has them while teams get up to speed. However, we would urge you to double-check you have opted into the Betano welcome bonus before clicking that submit button.
Betano Casino Welcome Bonus
- Bonus: £30 of bonuses when you wager £10
- Maximum Bonus Amount: £30
- Minimum Deposit: £10
- Wagering Required: 40x
- Max Cashout: £750
- Promo Code: No Betano Casino bonus code required
Compared to many competitors, at first glance, the Betano Casino welcome offer is convoluted and lacklustre. I mean, a deposit bonus worth thirty quid isn’t exactly going to make any headlines these days – especially when even that is subject to 40x wagering. Still, let’s be fair and take a close look.
So, the Betano Casino sign up bonus is split into three parts – each of which is a £10 slots bonus. The first is credited as soon as you’ve wagered your £10, the second is credited 24 hours after, and the third is credited 72 hours after. Each bonus is subject to 40 wagering (bonus only), and has a maximum redemption limit of £250 – meaning you can, in theory, cash out up to £750 from this welcome package.
To claim this Betano Casino bonus, all you need to do is create an account, opt-in to the promotion via the offers tab or sign up page, and then deposit £10 using a debit card or Apply Pay. You’ll then have 3 days to wager £10 on any of the games included in the offer (see the next section). Once awarded, the bonuses will expire after 30 days if they aren’t used.
Eligible Games
The £10 must be wagered on, and the bonuses are valid for, the following slot games only:
- Age of the Gods: God Of Storms
- Book of Dead
- Breaking Bad: Cash Collect & Link
- Buffalo Blitz
- Cleopatra
- Gold Blitz Extreme
- Legacy of Dead
- Temple Tumble Megaways
- The Goonies Megaways
- Secrets of the Phoenix
Other Important Terms and Exclusions
This Betano Casino bonus is available to new players, aged 18+, opening their first Betano account only. Only deposits made using debit cards or Apply Pay qualify for this promotion. The offer runs from 01/05/2024 until further notice. Further terms and conditions apply.
Registering a New Account with Betano Casino
You can get your new Betano Casino account up and running in no time, just follow these easy steps:
- Go to the Betano website and click the white ‘Sign Up’ tab (top right of the screen)
- Enter your first and last name
- Provide your mobile phone number
- Confirm your date of birth
- Click the white ‘>’ button
- Enter your residential address
- Click the white ‘>’ button
- Enter a valid email address
- Set a strong password
- Opt-in or out of marketing communications
- Check the box to agree to the terms and conditions and privacy notice
- Click ‘Create Account’
- Verify your email address and phone number when prompted
You can now login to your new Betano Casino online account, explore the casino games and sports betting, make your first deposit and play for real money, and play slots for free by selecting the ‘demo’ or ‘fun’ mode.
We recommend that you complete account verification (uploading the required ID documents) at the earliest opportunity. This will prevent frustrating delays later when you want to cash out winnings.
Deposit and Withdrawals
| Deposit and Withdrawal Options | Deposit Limit | Withdrawal limit | Withdrawal Time |
| Apple Pay | £5 – £1,000 | £5 – £50,000 | 1-3 business days |
| Visa/Mastercard (debit cards) | Not provided | £15 – £30,000 | 3-5 business days |
While Betano does offer secure payment methods in the form of debit cards and Apple Pay, the choice is extremely limited. To be competitive with other online casinos, Betano really needs to add more digital wallet / ewallet options, like PayPal and Google Pay, and ideally prepaid methods like Paysafecard.
Also, the banking and payment information provided on the Betano website is messy and incomplete. For example, there’s no neat table and no information about deposit limits for Visa and Mastercard debit cards. There’s also no information provided about fees (we assume all deposits and withdrawals are free, but it would be nice to see this in writing).
Finally, it would be great if Betano could accept cryptocurrencies like Bitcoin, Ether, Litecoin and Dogecoin. But, as a UKGC-licensed casino, this isn’t currently possible. Fingers crossed it changes in the future!
Game Selection
In total, we counted over 500 casino games from 20 game developers at Betano Casino. The majority, over 250, are slots, but there’s also a good choice of table games, instant wins, live dealer games, and interactive game shows.
Slots
Whichever type of slot you love, you’ll be spoilt for choice at Betano. From all-time classics like Starburst from NetEnt and Reactoonz from Play’n GO, to more recent releases like Outsourced by NoLimit City, there’s something for every taste. And, if Megaways float your boat, you’re in luck. From Temple Tumble Megaways to The Goonies Megaways, there are dozens of slots with thousands of paylines each.
But, if you’re looking for a life-changing win, you’ll want to check out the progressive jackpot slots. For multi-million-pound jackpots check out the Mega Moolah, Jackpot King or Mega Jackpots categories.
Table Games & Video Poker
If you enjoy a good table game, you’re covered at Betano. There are many variants of classic blackjack available, including Premium Blackjack Single Hand, Perfect Pairs, Blackjack 5 Hand, and even Vinnie Jones Blackjack. There’s also something for every roulette fan, with 20p Roulette, Penny Roulette, European Roulette Low Stakes and many more tables. Rounding off the table games is a selection of baccarat, sic bo, and craps.
Video Poker players are well catered for at Betano thanks to an exclusive range of Power Poker games. These include Double Joker, Double Double Bonus, Tens or Better, Bonus Deuces Wild, Jacks or Better and around a dozen others.
Live Casino
Betano carries live dealer games from Evolution and Pragmatic Play (the industry leaders), along with Playtech, On Air Entertainment and Authentic Gaming. There’s a good choice of live roulette, blackjack, baccarat and poker, including Evolution’s Lightning series. Lumped in with the live casino games are also around 30 live game shows. These include smash hits like Mega Wheel, Football Studio, The Money Drop Live, and Dream Catcher.
Arcade Games
Completing the game line-up at Betano is a selection of instant wins. These include keno, bingo, crash, and scratchcard games. The latter includes tiles like Fishin’ Frenzy Scratchcard and Hacksaw Gaming’s Scratch! Bronze. Unfortunately, there are no lottery-style games available.
Sportsbook
Although this is a Betano Casino review, we can’t forget that the brand is best known as a sports betting site. Indeed, today Betano offers one of the most comprehensive sportsbooks available, with live in-play betting and competitive odds across a huge range of sports.
Mobile App and Device Compatibility
As things stand, there is no dedicated mobile app available in the UK market. Despite this, Betano still makes a good choice for betting and playing on the go. As a new site, it was clearly designed from the outset with smartphones in mind and works smoothly on all popular mobile browsers and devices.
Promotions and Loyalty Program
At the time of writing this Betano casino review, the only casino promotional offer available was the welcome page. This is likely down to the fact that the site hasn’t been live in the UK market for very long. We’re fairly sure there will be frequent Betano Casino free spins and deposit bonus offers soon (and, maybe even a Betano Casino no deposit bonus).
Considering the lack of promotional offers, it’s perhaps not surprising that there is no Betano Casino loyalty program or VIP program available either.
Customer Support
The Betano Casino help desk contains a wealth of information regarding payments, promotions, safer gambling, verification, sports, casino, legal topics, and customer support. But, if you find yourself still needing assistance, you can easily get in touch via live chat. You can also email [email protected].
Concluding Review
Reviewing Betano Casino in the UK at this stage is difficult. Clearly, it’s a promising brand with a slick platform and an established international pedigree. And, for the UK, Kaizen Gaming has teamed up with a company that knows the local market well. But, it’s obvious that, for the moment at least, their focus is very much on sports betting.
For sure, the site is legitimate and secure, so players don’t need to worry about privacy protection or game fairness. But, while the game selection itself is good, the lack of bonus promotions and tournaments is glaring. And, even the one bonus that is available is singularly unimpressive. Finally, more payment options are badly needed.
All-in-all, Betano makes a great choice if you’re mostly interested in sports betting and like to play casino games on the side. But, for dedicated casino players, there are better options right now. In conclusion, this is one to sign up for and keep an eye on.