PlayOJO launched in February 2017 with a bold mission statement: disrupt the status quo and promote a fairer, more player-friendly approach to online gambling.
The operator rejects typical wagering requirements and other restrictive terms, favouring an ethical attitude towards deposit bonuses and ongoing promotions. This is a fairly unique selling point, with only a handful of other platforms (like MrQ and Party Casino) making the same commitment.
The London-headquartered platform is powered by SkillOnNet (also providing the underlying infrastructure for sites like SpinGenie and Bacana Play), with Hispanic sister brand PlayUZU the only direct subsidiary.
Important players within the iGaming industry are taking notice. The PlayOJO online casino platform won three prestigious EGR Global Operator Awards in November 2023, winning gold for “Slots Operator” and “Mobile Casino Product” along with silver for “Casino Operator”.
This comprehensive review will focus on exactly why PlayOJO is deserving of these accolades. I’ll delve into everything from game selection and responsible gambling features to the account verification process and mobile app quality. Keep reading for the lowdown, and sign up using our exclusive PlayOJO bonus code link to get started.
PlayOJO Safety and Trustworthiness
By and large, PlayOJO scores highly for safety and trustworthiness. I’ll run through the specifics below:
Licensing and Certification
PlayOJO has licences from the UK Gambling Commission (UKGC) and Malta Gaming Authority (MGA), pointing to the operator’s respectable market position.
iTech Labs is PlayOJO’s primary game fairness certification provider, another UKGC-accredited testing agency operating in the same vein as eCOGRA. The operator also explicitly mentions eCOGRA as an alternative dispute resolution (ADR) option in the terms and conditions.
RTP and Game Transparency
Despite the pledge towards transparency and player fairness, I couldn’t find transparent RTP or audit history on the PlayOJO website. This isn’t to say the operator demands suspicion, as many highly-regarded platforms don’t supply this information.
Still, with online casinos like Party Casino providing easily accessed and tangible evidence, PlayOJO’s hollow game transparency page (with no actual data pertaining to the operator) is slightly disappointing. Players can find RTP within each game’s information sections, so this is more small gripe than gamechanger.
Security and Privacy
PlayOJO has watertight SSL/TLS encryption (including TLS 1.2, ECDHE_RSA with X25519 and AES_128_GCM) for secure payments and takes a no-nonsense approach to customer data protection.
The terms and conditions display an iron-clad commitment to keeping personal information safe from third parties, with a straightforward and comprehensive privacy policy available.
Player Reviews
PlayOJO has an impressive 4.8/5 rating after 218 reviews on Ask Gamblers, reflecting its lofty reputation. Small quibbles were common regarding the slightly slow customer support chat.
However, Trustpilot paints a slightly different story. PlayOJO only scores 2.2/5 here after 13,418 reviews. This is skewed by numerous complaints about not winning (something out of the casino’s control) and stringent ID checks (a necessity) so the low score may not accurately reflect PlayOJO’s quality.
That said, I did read several slow withdrawal concerns, even by players who otherwise scored the operator highly. This seemed to be a particular issue at the weekends.
Responsible Gambling
PlayOJO is obviously committed to responsible gambling. The operator offers easy-to-use safer gambling controls like deposit limits and self-exclusion in “Safer Gambling” on the “My Account” page.
Quick links to several third-party responsible gambling resources and charities – including GamStop, BeGambleAware.org, and Gordon Moody – are also on hand to help.
PlayOJO Welcome Bonus
- Bonus: 80 free spins
- Max Bonus Amount: 80 free spins worth 10p each
- Minimum Deposit: £10
- Wagering Required: No wagering requirements
- Max Cashout: No winning cap
- Promo Code: No promo code required
The PlayOJO sign up bonus is one of a select few without wagering requirements on any potential winnings, a pertinent selling point negating the slightly smaller initial promotion. For example, Grosvenor offers a £30 bonus after an initial £20 deposit, but this comes with a 30x wagering requirement and £2000 maximum cashout.
Eligible Games
This PlayOJO bonus is currently only available for Pragmatic Play’s Big Bass Bonanza slot. The operator has also offered free spins on other popular titles like Book of Dead in the past, so it’s worth checking the terms and conditions to track any changes to welcome bonus game restrictions.
Exclusions
PlayOJO excludes Northern Ireland-based players from the welcome bonus.
Registering a New Account with PlayOJO
Registering for a PlayOJO account is straightforward, with the process only taking a few minutes. I’ll show you how below:
- Head to the PlayOJO website or download the mobile app. Hit the yellow “Join Now’ button in the top right-hand corner.
- Supply a valid mobile number and date of birth before pressing “Continue”.
- Fill the next page with personal information. This includes your full name, gender, and email address. Ensure your full name and date of birth are correct to avoid verification issues. Click “Continue” to move forward.
- Enter your address and move to the final registration step.
- Create a username and strong password for login. Decide whether to implement deposit limits and confirm the boxes to agree to the terms and conditions.
- Press “Go Play” and wait for a verification email.
- Once verified, log into your account and deposit the £10 minimum to unlock the PlayOJO welcome bonus.
Deposit and Withdrawals
| Deposit and Withdrawal Options | Deposit Limit | Withdrawal limit | Withdrawal Time |
| Visa | £10-£5,000 | £0-£50,000 | 1-3 business days |
| Mastercard | £10-£5,000 | £0-£50,000 | 1-3 business days |
| PayPal | £10-£5,000 | £20-£5,000 | Within 48 Hours |
| Apple Pay | £10-£5,000 | £0-£50,000 | 1-3 business days |
| Instant Bank Payments | £10-£5,000 | £0-£50,000 | Within 48 Hours |
PlayOJO doesn’t have a minimum withdrawal limit (other than for PayPal), an eye-catching advantage that’s particularly useful for beginners and casual gamblers. Most other platforms have a £10 withdrawal limit, so this is a commendable selling point.
I do have a few small gripes regarding PlayOJO’s banking section. The operator could do with adding more secure payment methods. I’d like to see some more digital wallets and prepaid cards, but the most popular options are covered. Additionally, some user reviews point to slower withdrawal times.
Game Selection
PlayOJO has over 4,000 casino games available, providing an exceptional portfolio for all preferences. These include:
- Slots
- Progressive Jackpots
- Live Dealer
- Poker
- Roulette
- Blackjack
- Baccarat
- Craps
- Bingo
- Keno
- Lottery
- Scratch Cards
The operator works with numerous game developers, ranging from industry leaders like Evolution, NetEnt, and Pragmatic Play to Spribe, Just For The Win, and other small boutique studios.
I was blown away by the quantity and quality of slot games available, with everything from next-gen Megaways titles to vintage options. PlayOJO also has over a dozen exclusive slots – Tiki Runner Gigablox by Yggdrasil was a particular favourite.
The platform also has one of the industry’s largest jackpot slot selections, with over 250 to choose from. Players can see real-time jackpot amounts on the bottom left of each thumbnail, a nice touch providing a quick insight into the current prizes available. My only gripe here was the absence of Mega Moolah or WowPots! Jackpots. PlayOJO only has a handful of Microgaming games across its catalogue, so bear this in mind if you’re a fan of the game developer.
Elsewhere, PlayOJO has over 100 interactive live dealer table games and game shows, including an exclusive branded Live Roulette option. Popular variants mingle with slightly rarer options like Mega Sic Bac, Korean Speed Baccarat, and Super Sic Bo. I’m nitpicking here, but a few more exclusive PlayOJO-branded live dealer options would elevate the operator even further. With competitors like All British Casino and LeoVegas rolling out comprehensive branded live dealer titles, it’s definitely food for thought.
The in-depth search filters are a significant PlayOJO highlight, with an advanced search menu allowing players to pinpoint exact games depending on game provider, slot volatility, table game variant, jackpot type, and much more. This is an underrated advantage over most competitors. As an example, All British Casino doesn’t allow players to sift through slots by volatility – a very useful feature for advanced slots enthusiasts in particular.
PlayOJO also has a dedicated bingo section, providing a versatile counterpoint to the online casino. It lacks a genuine online poker platform like Grosvenor or 888, but there are more than enough live dealer and video poker options to keep most players happy. Adding a sports betting section also wouldn’t go amiss, although I prefer betting at dedicated platforms rather than casino-sports hybrids, so this isn’t a huge issue.
Mobile App and Device Compatibility
PlayOJO has high rated iOS (4.5/5 on App Store after 14,289 reviews) and Android (4/5 after 10,950 reviews) mobile apps available, echoing the clean and intuitive desktop layout with some minor differences.
I liked the closer integration with the OJOplus and OJO Levels ongoing loyalty schemes, with clear metres on the homepage showing your current progress. Push notifications for the daily OJO Kickers bonuses are an additional benefit – these can sometimes get lost in the noise on the desktop page, so it’s nice to get direct remainders of free spins and other promo opportunities.
For those who prefer forgoing app installation, PlayOJO’s HTML5 mobile browser website is also excellent. The layout directly mirrors the desktop version, so the only thing I would say is that scrolling through the horizontal game menus can be more cumbersome due to the smaller screen.
Promotions and Loyalty Program
PlayOJO’s headline regarding promotions is the wagering requirement-free mechanic, but this isn’t the only selling point. The operator has an impressive selection of cashback, daily offers, prize wheel, and tournament promotions. For me, it’s one of the industry’s finest selections.
You can find the specifics below:
- OJOplus: PlayOJO offers between 0.06% and 0.20% cashback on all games, win or lose. Even more impressively, this is paid as real withdrawable money. The operator also has an OJOplus: Cash Match promotion, giving customers a real cash reward equal to their previous month’s OJOplus earnings.
- The OJO Wheel: Look out for the OJO Wheel under the “Rewards” section of your account. This randomly triggered prize wheel can deliver free online slot spins, cash prizes, and Prize Twister spins.
- Prize Twister: A souped-up OJO Wheel, the Prize Twister ups the ante with a £20,000 maximum bonus alongside free spins, bingo tickets, and more. This is another free ongoing promotion.
- OJO Levels: PlayOJO’s VIP program has up to 650 levels, each providing enhanced free spins, cash prizes, and other incentives. Follow the progress on the metre at the top of the page once you’ve logged in.
- Kickers: Players also receive personalised bonuses available for 24 hours called Kickers. Look for notifications on the star logo at the top of your account screen to see what’s available.
- Reel Spinoffs – PlayOJO also offers daily slots tournaments with free spin packages for the top three contestants.
Customer Support
PlayOJO has a comprehensive FAQ section, but the help desk lacks telephone support – a slight drawback. The 24/7 live chat service held up pretty well during my tests, although response times were noticeably slower outside of normal working hours. Alternatively, players can use [email protected] for email support.
Concluding Review
PlayOJO is certainly among the UK’s top online casino platforms. The lack of wagering requirements and the impressive OJOplus cashback scheme are two of the most attractive selling points. I also love the intuitive website and mobile app designs, particularly the extensive game search filters.
There isn’t a PlayOJO no deposit bonus currently available, which is just about the only thing I can fault regarding promotions (not that many alternatives offer this anyway). My main complaint is the limited payment methods, with only five available.
But this pales in significance to the rest of the platform. PlayOJO leads the pack regarding game versatility, ongoing promotions, and transparency. Hit our link to get started and see for yourself.